PariPesa Privacy Policy
▼ Table of Contents
What Personal Information Is Collected
Registering an account or using the platform’s services means providing information that can identify the account holder directly — name, date of birth, payment card details, address, email and phone number. Beyond what’s entered manually, the platform’s servers also log activity data automatically every time the services are used:
| Category | Examples |
|---|---|
| Contact and identity details | Name, date of birth, phone number, email address |
| Residency information | Geographic postal address |
| Payment information | Card details, transaction history |
| Usage data | Preferences on the site, feedback submitted on services |
| Activity log (collected automatically) | Source IP address, access date and time, pages visited, browser type, software crash reports |
Consent to process this data can be given explicitly — in writing, with the required identifying details — or implicitly, through actions like registering an account, making a deposit, or placing a bet, all of which are treated as clear evidence of intent to use the services under the platform’s terms.
Why the Data Is Used and Who Sees It
Personal information collected this way is used to deliver the core services: providing customer support, verifying identity, processing deposits and withdrawals, and enabling participation in promotions run by the platform or its partners. It can also be used to send promotional offers about the platform’s own products or a partner’s, unless an account has opted out of marketing communications.
Data isn’t shared with unrelated third parties without consent, except in specific circumstances: where the law requires disclosure, where it’s necessary to protect the platform’s rights or the safety of users, or where fraud is suspected — including payment fraud, stolen card use, or money laundering — in which case identity information can be shared with other gaming operators, banks, card providers, regulators and law enforcement. Anonymised data may also be passed to institutions researching gambling addiction prevention.
Cookies: Types and How to Control Them
Three types of cookies run on the platform, each doing a different job:
| Cookie type | What it does |
|---|---|
| Session-based | Active only during the visit, expires automatically when the browser closes |
| Persistent | Remains on the device for a set period, remembering settings between visits |
| Analytical | Counts visitors and tracks how the site is used, to improve how it works |
Strictly necessary cookies are a separate category from all three — these handle secure areas of the site and financial transactions, and the platform won’t function properly without them. A browser can be set to delete, block, or allow cookies selectively, including blocking only third-party cookies or opening a private/incognito session, but declining all cookies means some features stop working correctly — a saved interface language preference is one concrete example that breaks without them.
Anti-Money Laundering Checks
Opening an account comes with an agreement to comply with anti-money-laundering and counter-terrorism-financing rules, and the platform actively monitors accounts for activity that doesn’t fit a normal pattern. As part of this, identity verification can be requested at any point, and the platform is entitled to ask for documents such as a passport or ID card showing name, date of birth and a photo, along with a recent proof-of-address document (a utility bill no older than 3 months is the standard example). Personal data collected this way, including full name, date of birth, and residential address, is checked against watch lists maintained by relevant authorities. If there’s reasonable suspicion of money laundering or related activity, the platform can restrict an account without being obligated to explain why to the account holder — a legal requirement under standard AML frameworks rather than a discretionary choice.
Data Security, Minors and International Transfers
Personal data is stored in an encrypted, password-protected database behind active firewall protection, with services running on SSL with 128-bit encryption. That said, no method of transmitting data over the internet is completely secure, so information sent to the platform travels at the sender’s own risk even with these protections in place. Services aren’t intended for anyone under 18, or the legal age in their own jurisdiction — providing information through the platform is treated as confirmation of meeting that age requirement, and any data found to have come from a minor is purged from the records.
Because the platform and its partners operate across multiple countries, personal information may be stored and processed outside the account holder’s own country, including in jurisdictions with different privacy standards — using the services means accepting that this kind of transfer can happen, subject to the platform’s own privacy standards being applied regardless of location. This applies uniformly whether an account was registered directly or arrived through paripesa south africa.
Your Rights Over Your Own Data
An account holder can opt out of promotional communications at any time — through account settings, by responding to a promotional email, or by contacting customer support directly. Beyond opting out, it’s possible to request confirmation of what personal data is held and where it came from, ask for inaccurate information to be corrected, or raise a complaint about how personal data has been used. Any correction request needs proof that the change is necessary along with identity verification, which is a standard safeguard rather than an obstacle.
FAQ
What personal information does PariPesa collect?
Identity and contact details, residency and payment information, transaction history, and automatically logged activity data like IP address and browser type.
Can I stop receiving promotional emails?
Yes, through account settings, by replying to a promotional email, or by contacting customer support directly.
What documents can be requested for identity verification?
A passport or ID card showing name, date of birth and photo, plus a proof-of-address document no older than 3 months.
Is my data shared with anyone outside PariPesa?
Only where required by law, to protect rights or safety, or where fraud or money laundering is suspected — not shared with unrelated third parties otherwise.
Does PariPesa allow accounts for people under 18?
No. Services aren’t intended for anyone under 18 or the legal age in their jurisdiction, and any data from a minor is purged if discovered.
